Arctic Spas - Hot Tubs
Prince George
5935 Dakelh Ti, Unit 101
Prince George, BC,
V2N 6Z5

250-410-3862

Arctic Spas

Engineered For The Worlds Harshest Climates

Arctic Spas,

Engineered For The Worlds Harshest Climates

Before Arctic Spas, hot tubs were not suitable for cold Canadian climates.

The founders of Arctic Spas set out to design and make a hot tub that did not fall apart and cost a fortune to run in our extreme Canadian climate. The extreme temperature change from winter to summer, and the bitter cold of winter was just too much for hot tubs to handle. They didn’t last and the cost to keep them hot was ridiculous. But hot tubbing is fun, relaxing, a great place to visit with family, and they feel great! It’s a great luxury that everyone should aspire to own. People who live in places with cold climates should also have this great home appliance available to them, one that is built to last and operate efficiently. 

This was the inspiration for Arctic Spas brand hot tubs. 

 

Intelligent insulation instead of cheap foam-filling, recycling waste motor heat, access to plumbing for repairs, better covers, stronger cabinets and bases. These are some of the core innovations that made Arctic Spas the best selling hot tub brand in Canada and most of the cold places in the world. Now you know…

The innovations continue to this day. For example, Arctic has also become leaders in water treatment. The SpaBoy salt water system automates most of the water treatment, making ownership so easy. No more test strips, no more chlorine tablets. The pH and sanitizer levels are displayed on your phone and adjusted automatically by the SpaBoy system!

 

Stop in to one of our showrooms, we love to talk about hot tubs and we love to help people find the best one for their family.  

 

Arctic Spas – A Unique Hot Tub Manufacturer

Arctic Spas® was founded in 1994. The ownership group is a unique group of guys, having all grown up on farms and in small rural communities of western Canada, where the value of your word far outweighed your commercial success. We have carried those same values through the entire culture of our business.

We pride ourselves on listening and supporting our customers, dealers and employees alike. Visit one of our showrooms or our factories and speak with anyone, it is obvious we all take providing the best product and service in the industry very seriously. We have always been known for our product quality and innovation.

Our focus continues to be on offering the most innovative designs, provide a wonderful hot tub experience, costing less to operate, and require the least amount of maintenance. Our hot tubs and swim spas combine the most advanced spa technology with world-class construction techniques to ensure your enjoyment for years to come.

Become a part of the Arctic Spas family with our franchise opportunity!

Arctic Spas ® Firsts 

We lead where others follow.

Across the globe, Arctic Spas is best known for two things – making beautiful hot tubs purpose-built for extreme weather, and for pushing the technological limits of our industry.

Since our inception nearly 30 years ago, we have pioneered dozens and dozens of innovations that make owning and enjoying our spas easier, more relaxing and more fun.

And now, its business as usual for our R&D team, as they have unveiled the amazing onSpa® with WebConnect, making real-time monitoring and total control of your spa anywhere on the planet a reality.

We’d like to thank you for considering getting into “hot water!” From our rural backgrounds, we are proud of our product and the company we’ve built. Our handshake is our bond and we believe our most important commitment is to you, the happy hot-tubber.

We believe if you ask around, you will hear we’re a company built with honesty and integrity. We build great spas and we stand behind them better than anyone. Our intention has never been to be the biggest.

Our goal has always been to be recognized as the best. We work hard every day to offer a spa that surpasses what the rest of the industry has to offer with regards to longevity, efficiency, reliability and innovation. We’d love to get you into “hot water” and we know you’ll tell your friends.

“It’s an Arctic spa”

AWARDS

Arctic Spas is awarded EY Entrepreneur of The Year® 2019 for the category of Manufacturing and the Prairies Region

The EY Entrepreneur of The Year® Awards was held in Calgary, AB last night and it is with great pride to announce owners Darcy Amendt, Dennis Kellner and Brent Macklin won awards in the category of Manufacturing and the Prairies Region.

EY Entrepreneur of The Year® 2019
CIPEC award

Blue Falls Manufacturing Limited, the manufacturer of Arctic Spas, is proud to be a recipient of a Canadian Industry Program for Energy Conservation (CIPEC) Leadership Award, supported by the ecoENERGY Efficiency initiative.

This award celebrates the achievements of Canada’s industrial companies and raises awareness that energy efficiency is good for business and the environment.

Arctic Spas Production Manager, Marcel Roles, was winner of a 2005 eAward in the category “Business Results-the Bottom Line ” for his dedication to building an efficient and effective production team.

In 2005 Arctic Spas was nominated in six categories for the eAwards, an employee-recognition program offered by Alberta Venture magazine. We were selected as finalists in four categories, an unprecedented level of recognition.

Design award
Alberta Venture magazine

It’s no big secret that the driving force behind any successful venture is its people. The biggest asset of our company is our employees. We are committed to developing a well-trained, motivated workforce and this too has drawn attention.

Arctic Spas has once again been recognized earning a place in the prestigious PROFIT 100 list of Canada’s Fastest Growing Companies. This award, presented by Profit Magazine, recognizes Canadian companies that have demonstrated solid financial growth over the previous business year.

 

This is the fourth consecutive year for Arctic’s inclusion in the Profit lists. We appeared at 166th place in the 2002 listing, were featured at 87th place in the 2003 listing, made a big splash at 77th place in the 2004 listing, and came in at 90th in 2005.

Only a handful of companies have demonstrated this level of sustained growth, and no competing Canadian spa company can match this record.

 

Profit 100
50 Canada's best managed companies
IT award

In 2003 we were part of a feature article in PROFIT Magazine on Successful Global Businesses for our hot tub ventures in Europe and Australia.

Blue Falls Manufacturing has been named a Regional Finalist for the Canada’s 50 Best Managed Companies 2005 program. This automatically advances us to the national finals.

The Best Managed awards program recognizes companies operating at the highest levels of business performance. It looks at more than healthy financials. The Best Managed designation symbolizes corporate success: companies focused on their core vision, creating stakeholder value and excelling in the global economy.

On May 19, 2005, Blue Falls Manufacturing Ltd was given the 2005 Convergence Award of Excellence. Presented by Convergence, the largest technology conference and exposition in Western Canada, the award recognizes the company’s ability to apply IT solutions to business challenges in order to generate sustained value and consistent performance.

Great place! Great service! If you don't have a salt water hot tub yet, come in and get one. Convenient hours and friendly faces = great customer service.
Response from the owner:Thanks for the nice message Kelly, enjoy the spa!
Staff is fantastic and so much more convenient getting what I need here in Quesnel.
Response from the owner:Thanks Larry, happy hot tubbing 🙂
Had parts in stock, great service.
Response from the owner:Thanks Glen! Happy to help with your hot tub.
Excellent customer service! They made sure we were happy with the setup of our hot tub. We would certainly recommend to others.
Response from the owner:Thanks Connie, enjoy your hot tub (with SpaBoy salt water system!) 🙂
Very helpful and took the time to explain things to us
Response from the owner:Thanks Frances, happy to help. 🙂
Great people to work with. Made it super easy when purchasing the new tub. Lots of knowledge and willing to go the extra mile. Thank-you 😊 Jody, Josh, Shannon.
Response from the owner:Thanks Todd, enjoy the new hot tub! And thanks for choosing Arctic Spas
These guys were awesome, i bought my tub in the fall and had my lid holder got damaged from a wind storm , without hesitation they replaced the parts at no charge and sent me on my way. Great service and support.
Response from the owner:Thanks Lucas, happy to help.
Great customer service. New location is awesome! Absolutely love my Arctic Spa! Duane is super knowledgeable and friendly, highly recommend them.
Response from the owner:Thanks Adam! Happy Hot Tubbing 🙂
Most amazing service
Response from the owner:Thanks Hana!
Very friendly and helpful staff
Response from the owner:Thanks Clarke! Heads up PG, we have moved our showroom location. The new address is 5935 Dakelh Ti, Unit 101, Prince George, BC. Its next to Canadian Tire and Home Depot.
Excellent experience with Arctic Spas Prince George. A big thank-you to Duane and Jody in sales for their knowledge, patience, and top-notch customer service. They made the entire process simple and stress free. The installation team, Josh and Sam, did an outstanding job, fast, professional, very detailed and went the extra mile to ensure my sauna was installed for the weekend. Highly recommend Arctic Spas PG for anyone considering a new sauna or hot tub.
Response from the owner:Thanks for the nice feedback Tab! Its been fun getting to know you and helping with your sauna purchase.
I recommend Arctic Spas. This is a great business for Prince George and we love our Arctic Spa hot tub which we bought used and refurbished from them. The staff seem to genuinely care about their customers and I found the service was excellent. I was also impressed with their technical expertise when they were able to get my hot tub hooked up to the internet even though it was a 2011, which was before the era of wireless!
Response from the owner:Hi Morrie, thanks for the feedback and we hope you get lots of enjoyment from your hot tub.
I just had Arctic Spas come to our house to source out a leak in our old tub. The service was excellent - found and repaired the leak right away. He even tested and balanced the chemicals for us before he left. When we will be looking to replace our Apollo tub in the spring, Arctic Spas in Prince George will definitely be our first stop with customer service like that. Thank you.
Response from the owner:Thanks for the nice review! Its our pleasure to help.
We live in the Yukon, where local service options are limited, and Duane at PG Arctic Spa has gone above and beyond to support us. Even though he couldn’t service us directly, he took the time to research our situation, connect us with the right people at Arctic Spa, and make sure we had the confidence and resources we needed. His dedication and follow‑through truly solidified our decision to purchase an Arctic Spa hot tub. Exceptional service, thoughtful communication, and genuine care — Duane sets the standard for customer support. Highly recommended!
Response from the owner:Thanks Martin!
We are very happy with our tub. Very little after sale service has been required and there has been next to no waiting. Josh has been here within a few hours and got everything working just the way that it should. We have been using it every evening and couldn't be happier. Shout out to Josh, Jody, Duanne and Shannon
Response from the owner:Thanks John, happy hot tubbing! Just in time for winter...the best time in a hot tub.
Bought a refurbished hottub this summer from arctic spas. Shortly after purchase, I invited a handsome redhead over for for drinks in the hottub. Best investment ever. Hes my husband now.
Response from the owner:Thats awesome Marion, we are so happy you are enjoying your hot tub. Congrats!!!
The service we received today was beyond excellent. We went in rather sheepish as we drained our tub but forgot to protect the probe. The manager that dealt with us in the store was super professional and helped get us setup as to what we needed. He was even so accommodating as to arrange Sam to make a house call. Sam did an exceptional job. He installed the probe and showed us how to do things right for the next time. Great business. Highly recommend
Response from the owner:Thanks Gail, happy to help
We got our hot tub 4 yrs ago and right from day one we had a problem hooking it up to our app. We kept calling the previous owners of Arctic Spa and the kept stalling with us, so I was sooo happy when the new owners came to town, within a few days they came out and set us up properly and made sure everything was working… best of all they didn’t charge us, I would have paid it anyways but was a nice surprise and now we have had no problems with our connection to the app Thank you Arctic Spa
Response from the owner:Thanks for the comments Bonnie, we appreciate you
Amazing experience today! Even though I did not buy a hot tub from acrtic, Duane spent so much time helping me today. He was googling, offering suggestions and never once made me feel like I was a bother. So much better then another hot tub place in town! Ty Duane for all your help! This is where i will be heading for all things hot tub from here on out! Ty again
Response from the owner:Thanks Desire, we like helping
Staff is amazing. Super helpful - helped me trouble shoot a non-issue leak when other places wanted to charge astronomical prices just to come and look!
Photo from customer review
Response from the owner:Thanks Christina!
I am super pleased with the service I have received. Very knowledgeable, friendly and attentive! Duane and especially Jody have gone the extra mile for us on many occasions and I would highly recommend them. Now the new store is open on the west side it is super convenient, check it out!
Response from the owner:Thanks Sue and thanks for choosing Arctic Spas.
Super nice guys, very knowledgeable
Response from the owner:Thanks Dale! First Google review for our new Quesnel location. (new owners, part of the Arctic Spas Prince George company). Woop!
Went to the new location in Quesnel and Jody helped find a jet for my older hot tub along with getting me all of the chemicals needed to get my tub going. I would recommend anyone getting a hot tub to stop by and discuss it with Jody.
Response from the owner:Thanks David, our new showroom in Quesnel is small but we can get almost anything for any hot tub in a few days or less. Supplies are always in stock though ✅
I came to the store moments after it was closed for the day. I was just turning around when (I can't remember the fellows name) arrived back at the store and asked if we needed help. I just need some water sampling strips. He opened the store, helped me out with the strips, and offered some great guidance on how to interpret the strips information. We spoke about different filters, and how chemicals affect the hot tub. Very helpful, welcoming, informative, and went beyond my expectations. You have my business.
Response from the owner:Thanks Scott, appreciate the comments.
Jody and Duane were fantastic to deal with. They promptly answered questions to help us select the right tub, and have been great since it was delivered. We love the Arctic Fox - it has completed our backyard! Olivia & Stefan
Response from the owner:Thanks Olivia! Happy hot tubbing.